You can ask us to delete your MedUZa account and all the data linked to it. For now, deletion works by sending a request to the developer. Here is how it works.
How to send a request
- Email execode12@gmail.com from the email address of your MedUZa account.
- Use the subject line Account deletion.
- We may ask you to confirm that the account is yours.
If you signed in with Apple and chose "Hide My Email", your account uses an Apple relay address. In that case, write from any address and include the relay address shown in your profile in the app. You can also send your request on Telegram.
What we delete
Within 30 days, we delete your account and all the data linked to it:
- your profile, email, name, photo and avatar;
- your pearls and their history, Premium status and list of purchased books;
- your reading progress, statistics and audiobook positions;
- your cart;
- your reviews, activity, followers, quiz results and leaderboard entries.
We will email you when the deletion is complete.
What we keep
We keep only the records the law requires us to keep, such as payment transaction records for tax and accounting, and only for as long as the law requires. Apple and Google keep their own purchase records under their own policies.
Before you delete
- Deletion is permanent and cannot be undone.
- Any unused pearls and all purchased content will be lost.
- An active subscription is not cancelled automatically. Cancel it first in the App Store or Google Play. The steps are on the Support page.
If you signed in with Apple
You can also stop using Sign in with Apple for the app. On your iPhone, go to Settings → [your name] → Sign-In & Security → Sign in with Apple → MedUZa → Stop Using.
Deleting only some of your data
You don't have to delete everything. To remove only part of your data, such as your reviews or your photo, send a request the same way and tell us what to delete.